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THE AIM OF THE TRAINING
  • Select appropriate consumer and sensory research methods for specific business objectives.
  • Plan and conduct consumer and sensory tests in accordance with international standards (ISO 11136:2017).
  • Analyze and interpret research results to support product and marketing decisions.
  • Understand modern consumer expectations and market trends in the food industry.

Training: Consumer Research in the Food Industry

Practical application of consumer and sensory research in product and marketing decision-making.

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⏱ 1 day (10:00–16:00) | 8–12 participants

Quick overview

For whom: R&D, QA, marketing, brand managers and product managers
Duration: 1 day (9:00–16:00)
Price: 500 EUR per participant
Group size: 8–20 participants

About the training

The one-day training Consumer Research in the Food Industry provides a practical understanding of how consumer research influences product development and effective marketing in the food industry. Participants learn sensory product analysis and current market trends, enabling them to better adapt offerings to consumer expectations.

Key benefits of the training

The one-day practical training provides participants with:

    • Ability to plan and conduct consumer and marketing research
    • Knowledge of sensory and hedonic testing in accordance with ISO 11136
    • Ability to immediately apply research results in product and marketing decisions

Business importance of the training

In an environment of increasing competition and rapidly changing consumer preferences, the ability to use consumer research becomes a key element of building market advantage.
The training develops competencies that enable data-driven and market-oriented decision-making.

Strategic product-market fit

Better understanding of consumer decisions allows the creation of products precisely aligned with market needs, increasing implementation success and ROI.

Improved marketing and sales effectiveness

More accurate communication strategies and better product-market fit drive higher sales and stronger customer loyalty.

Risk reduction and cost optimization

Consumer research and sensory testing enable early identification of market barriers, reducing the risk of failed launches and improving resource efficiency.

Building advantage through insights

Advanced research methods reveal real consumer needs and motivations, forming the foundation for innovation and differentiation.

Accurate selection of research methods

The ability to match research tools with business goals improves insight quality and project effectiveness.

Using market trends

Proactive response to consumer trends enables future-proof offerings and long-term growth.

Strategic summary

The training is an investment in competencies that directly impact organizational financial performance. It enables a data-driven decision-making model, increasing effectiveness, reducing risk, and strengthening long-term competitive positioning.

Why choose this training?

In the food industry, product success depends on a deep understanding of consumers. Lack of insight leads to decisions based on assumptions rather than data.

  • Incorrect product decisions
  • Low market acceptance of new products
  • Lack of sustainable competitive advantage

The training provides tools for data-driven decision-making,
enabling better product-market fit and increasing the chances of market success.

Training program – 1 day of practical learning

Use of consumer research
How research supports product strategy, marketing strategy, and product development.
Consumer decision-making
Shopping psychology, product selection mechanisms, and loyalty drivers.
Overview of consumer research methods
Surveys, interviews, observation, sensory tests, and online & offline research.
Marketing research
Analysis and interpretation of data supporting sales and promotional activities.
Sensory analysis
Testing of taste, smell, texture, and appearance of products in consumer research.
Hedonic tests – ISO 11136:2017
Conducting and interpreting consumer preference tests.
Focus group interviews
Moderating research sessions and extracting valuable consumer insights.
Selection of research methods
Matching tools to research objectives and business needs.
Consumer expectations – market trends
Healthy eating, flavor innovation, and modern packaging solutions.

Case study

The training was delivered for Bydgoszcz University of Science and Technology named after Jan and Jędrzej Śniadecki, including practical workshops in accordance with ISO 11136 guidelines for academic staff and sensory laboratory employees.
More information about the project can be found on the university’s website:

Training – Bydgoszcz University of Science and Technology

  • Acquisition of practical research competencies – Participants learned consumer research methods and focus group moderation, gaining skills in designing research tools and interpreting results for marketing, product, and sales decisions.
  • Translating insights into business decisions – The training focused on how to use consumer research results to make accurate decisions in marketing and product strategy.
  • Application of methods in practice – Participants applied the tools in real project scenarios, making the knowledge directly useful in day-to-day business practice.
  • Development of teaching competencies – For academic staff, the training enhanced skills in research design and working with consumer data in an educational and research context.

Why us?

  • Experience in consumer research – over 20 years of work with FMCG brands and food products, practical know-how in designing research that supports business decisions.
  • ISO and international standards – training based on international standards and proven research procedures.
  • Practical approach – participants learn how to design research, analyse results, and draw conclusions ready to apply in product and marketing strategy.
  • Post-training support – training materials, case study examples, and the possibility of consulting with an expert.
  • Business-oriented, not academic approach – training focused on real company challenges, with emphasis on making accurate product and marketing decisions.
  • Development of strategic competencies – participants learn to understand consumer decision-making mechanisms, loyalty drivers, and how to use consumer insights.
  • Building a shared language within the company – integration of R&D, marketing, and sales perspectives, facilitating decision-making and product strategy implementation.
  • Trust of market leaders – our trainings are used by brands that value accurate product decisions and competitive advantage based on consumer research.
  • Full adaptation to your business – the training can be tailored to product specifics, team structure, and company goals, maximizing ROI and practical outcomes.

FAQ

Is the training suitable for beginners?

Yes – it covers both fundamentals and practical methods for beginners and intermediate participants.

How long does the training last?

1 day of intensive work, including 7 hours of practical workshops.

Will I receive training materials?

Yes – a full set of training materials and implementation guidelines for practical use.

Is the training compliant with ISO?

Yes – part of the sensory testing is conducted in accordance with ISO11136:2017.

⭐ Selected client testimonials

“This collaboration brought a new level of rigor and consistency to our product evaluation process.”

“An extremely effective approach that significantly improved cross-department collaboration.”
“We immediately noticed an impact on decision-making—faster, clearer, and based on solid foundations.”

“A rare combination of deep expert knowledge and real business value.”

See detailed references and selected case studies – REFERENCES

Don’t wait – improve the effectiveness of your product and marketing decisions!

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Training “Consumer Research in the Food Industry” is intended for:

  • Managers and specialists responsible for product development and marketing decisions in the food industry.
  • Professionals working in consumer and marketing research who want to gain practical skills in analysing customer preferences.
  • Employees of R&D, quality, and innovation departments who want to better understand consumer expectations and market trends.
  • Food technologists and sensory laboratory staff who want to learn practical methods of sensory and hedonic testing.
  • Beginners in consumer research, focus groups, and sensory testing who want to gain knowledge aligned with ISO11136:2017.

During the one-day training, participants will gain practical skills and knowledge that will enable them to:

  • Understand the consumer decision-making process and the factors influencing customer choices.
  • Select and apply appropriate consumer and marketing research methods – surveys, interviews, observations, sensory tests, and focus groups.
  • Conduct sensory and hedonic tests in accordance with ISO11136:2017.
  • Analyse and interpret research results to support product, marketing, and strategic decisions.
  • Understand consumer expectations and current market trends in the food industry.
11

Application of consumer research in the functioning of food industry enterprisespożywczej

22

Consumer decision-making

33

Overview of consumer research methods

44

Marketing research

55

Use of sensory analysis methods in consumer research

66

Conducting hedonic tests – ISO 11136:2017 standard

77

Focus group interviews

88

Selection of research methods according to objectives and expectations

99

Consumer expectations – overview of trends

09:00 - 12:0009:00 - 12:00
  • Application of consumer research in the functioning of food industry enterprises
  • Consumer decision-making
  • Overview of consumer research methods
  • Marketing research
  • Use of sensory analysis methods in consumer research
12:00 - 13:0012:00 - 13:00

Lunch

13:00 - 15:0013:00 - 15:00
  • Conducting hedonic tests in consumer research – application of the guidelines of ISO 11136:2017.
  • Workshop sessions
  • Focus group interview
15:00 - 16:0015:00 - 16:00
  • Selection of research methods to match objectives and expectations
  • Consumer expectations – overview of trends

Learn about the registration conditions and fill out the application form:

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UPCOMING TRAININGS

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ADDITIONAL INFORMATIONS

Cost

500 euro

Groups

8-20 persons

Duration

1 day

Trainer

Agata Markiewicz